Experience the difference of "Elite".

cp9293

Joined April 2012
307 posts
Topic

General Help and Questions » Template for different properties

How do make different templates for different properties? Right now, if I try to answer an inquiry for my SC property, the PA property comes up. I am sure it is in here somewhere, I just don't seem…

(Posted Jan 14, 2013 9:42 AM)

Blog Comments » Embed the OwnerRez calendar in your own website

Is there a way I can send a link of the calendar in my response letter, showing the same thing when they click on it... Reserved/Booked? Right now there is nothing out there that I can click and sho…

(Posted Jan 2, 2013 12:21 PM)

Feature Requests » Add Travel Insurance offered by Owner with own License

Hi Michelle and Staff, Happy Holidays! Yes, if you can send an alert to the owner letting us know that action needs to be taken, such as purchasing Damage Insurance, that would be great. Claudia

(Posted Jan 2, 2013 12:15 PM)

Feature Requests » Preempted status to include calendar or refer back to owner

Hi Michelle, Any word on this? Can we have the different wording from what currently comes up? "What does this mean? All quotes have an expiration date. If the quote is not accepted before the …

(Posted Nov 30, 2012 7:47 PM)

Blog Comments » A first pass at email templates and rich-text email messages

Can we have separate templates for different properties? My response letter for my hilton head house is different than for my pocono house. Thanks, Claudia

(Posted Oct 3, 2012 5:45 PM)

Blog Comments » A first pass at email templates and rich-text email messages

<<There are buttons for emphasis (bold, italics, underline), font styles (color, type, size), bullets and links. If you understand how to read/write HTML, you can even update the raw formatting your…

(Posted Sep 20, 2012 9:53 AM)

Blog Comments » A first pass at email templates and rich-text email messages

Hi Sam, I look forward to looking at these new features in the future. I have been extremely busy with my mother these last couple of weeks. She was in the hospital and is now home, but requires a…

(Posted Sep 19, 2012 10:37 AM)

General Help and Questions » Guest Address

Hi Michele, Any updates on this topic? We really need to know the guest address, for refunds and such. I have to refund him, since he is not bringing his pet. I can't find is address anywhere. P…

(Posted Aug 28, 2012 3:12 PM)

General Help and Questions » Calendar details to third person

I get the following error when I do the google calendar with ownerRez... Connection Failed Google returned this error: Captcha required

(Posted Aug 18, 2012 9:17 AM)

General Help and Questions » Calendar details to third person

How do I have owner rez sync with the calendar?

(Posted Aug 18, 2012 9:01 AM)

General Help and Questions » Calendar details to third person

I tried looking to see if this subject came up, but I don't see it anywhere. Can you please have something for my housekeeper to look at the calendar, without me giving her my password to get on? C…

(Posted Aug 17, 2012 9:54 PM)

General Help and Questions » Security deposit released email, never received

Nevermind.... Received later. Claudia

(Posted Aug 14, 2012 2:31 AM)

General Help and Questions » How will OwnerRes. handle the HomeAway e-mail policy change?

Hi Sam and Michelle, How will you be handling the way HomeAway seems to be heading, with their inquiries? I have been talking in forums and it appears that they are going to have their customers si…

(Posted Aug 13, 2012 8:44 AM)

Feature Requests » Comments under the Quote Tab

Hi Michelle, Any decisions on the comment box? I enter the quotes into the OwnerRez software and I can't enter the comments they give, onto your system. Claudia

(Posted Aug 13, 2012 8:40 AM)

General Help and Questions » New Email feature

I have to compliment this new feature! I just had a failed credit card mail. (Not the same as the one discussed yesterday). I entered the information of them, to be charged today. Everything went…

(Posted Aug 4, 2012 8:27 AM)

General Help and Questions » Booking does not appear

I just went into the OR calendar and it is showing up.

(Posted Aug 3, 2012 10:08 PM)

General Help and Questions » Booking does not appear

ok

(Posted Aug 3, 2012 5:12 PM)

General Help and Questions » Booking does not appear

F5 on the apple seems to be brightness, not refresh. I completely logged out and back in, still nothing. Grid shows there. Shows on that calendar as reserved. Just not in the Main BOOKING scree…

(Posted Aug 3, 2012 5:05 PM)

General Help and Questions » Booking does not appear

Funny thing is that VRBO is showing booked. It's OwnerRez that doesn't show it.

(Posted Aug 3, 2012 5:02 PM)

General Help and Questions » Booking does not appear

OwnerRez calendar

(Posted Aug 3, 2012 5:00 PM)